What We Know About You — And Why
We believe privacy policies should be readable. Here is exactly what data we handle, broken down type by type, with a clear reason for each. No surprises, no lawyer-speak.
——
YOUR ORDER DATA
What: Name, shipping address, email, phone number.
Why: We need these to deliver a 43-inch dining table to your doorstep. That’s it. We cannot ship furniture to “Anonymous.” Your phone number helps the carrier reach you if there’s a delivery issue.
How long we keep it: Active order records for 2 years (for warranty and return reference). After that, archived offline.
——
YOUR PAYMENT DATA
What: Payment card details and billing address.
Why: So you can pay for your dining set.
Important: We never see or store your full credit card number. Our payment processors (Stripe, PayPal) handle all payment information directly. We only receive a transaction confirmation — “paid” or “not paid.” Your card details pass through us like a server carries plates: they arrive and keep moving, never stay in one place.
——
YOUR BROWSING DATA
What: Pages visited, time on site, device type, browser, IP address.
Why: Two reasons. First, to understand how people find our dining sets — what searches lead them here, what pages they browse before ordering. This helps us improve the site. Second, to keep the site secure — unusual traffic patterns help us detect and block malicious bots.
We use Google Analytics for this. It tells us “200 people looked at the dining table page this week,” not “John Smith at 123 Main Street looked at the dining table page this week.”
——
COOKIES
What: Small text files placed in your browser.
The only cookies we set are:
- Essential cookies — your shopping cart, your session. Without these, the “Add to Cart” button would not work.
- Analytics cookies — the browsing data explained above.
We do not use advertising cookies. We do not retarget you with Facebook ads showing dining tables after you already bought one. That would be absurd.
You can block analytics cookies through your browser settings or the cookie banner that appears on your first visit. Essential cookies cannot be turned off — no cart, no checkout.
——
WHO SEES YOUR DATA
We share your shipping address and phone number with:
- Our warehouse fulfillment team — so they know where to send your table
- The shipping carrier (UPS, FedEx, or USPS) — so they can actually deliver it
- Our payment processor — so you can pay
That is the entire list. No marketing companies, no data brokers, no third-party advertisers, no “partners” that materialize out of contract fine print. We do not sell data. We sell dining tables.
——
YOUR RIGHTS
You have the right to:
- Ask what data we hold about you. Email us. We will reply within 5 business days with a complete export.
- Ask us to delete your data. If you have no open orders and no ongoing returns, we will delete everything within 10 business days.
- Correct wrong data. Wrong address on file? Tell us and we fix it.
To exercise any of these: email [email protected] with the subject line “Privacy Request.”
——
SECURITY
We use SSL encryption across the entire site (you will see the lock icon in your browser). Our payment pages use PCI-DSS compliant processors. Our customer data is stored on secured servers with access limited to staff who need it to fulfill orders.
No data system is perfectly unhackable. We take reasonable, industry-standard precautions. If there is ever a breach involving your personal information, we will notify you within 72 hours of discovery.
——
CHILDREN
Our dining sets are for families, but our store is not directed at children under 13. We do not knowingly collect data from anyone under 13. If you are a parent and believe your child has provided us with personal information, contact us and we will delete it immediately.
——
CHANGES TO THIS POLICY
If anything here changes — new data we collect, new services we use, new ways we handle your info — we will update this page and note the change date at the bottom. Major changes get an email notification to customers who have ordered from us.
——
QUESTIONS?
[email protected]
DiningMartUS, 4738 Mallard Common, Fremont, CA 94555
+1 (510) 790-1240